Patrick W. Jacobs
Flexible Graphics
811 North ‘B' St.
Coeur d'Alene, Idaho 83814
(208) 699-5915
Email: orangetv@yahoo.com
EDUCATION
NORTH IDAHO COLLEGE Coeur d'Alene, Idaho
A.A.S. Computer Information Technology: Web Design and Development (Graduated 05/05)
Other areas of study: Graphic Design & Fine Art, Drawing/Painting; English 101 & 102, Algebra, Music History.
LEWIS CLARK STATE COLLEGE Coeur d'Alene, Idaho
Bachelor's Degree: Web Development (Planned Graduation Date – May 2007)
SPECIAL SKILLS & EXPERTISE
• A+ Computer Hardware Certification
• A+ Computer Operating System Certification
• Certified Internet Webmaster
• HTML/XML,CSS & JavaScript Programming
• Perl, PHP & MySQL
• Graphic Design
• Manager /Supervisor
• Hospitality / Customer Service
• Communications
• French: Reading/Oral
• Sales & Marketing
• Cashier
• Display Setup / Merchandising
• Musician / Recording Artist
• Expert Musicologist/Dance Club DJ
CAREER
COEUR D’ALENE CHAMBER OF
COMMERCE; Coeur d’Alene, ID 05/06-Present
Visitor Host; Greeting and welcoming tourists and providing local area information
at the Gateway Northwest Visitor Center on I-90. In charge of ordering and restocking
brochures and magazines, scheduling volunteers, promotions, displays, opening
and closing.
SELTICE SYSTEMS LLC; Coeur d'Alene, ID 10/05-10/06
Web Designer/Developer. Designed and developed dynamic professional websites using Macromedia Dreamweaver, Fireworks and Flash, PHP and MySQL, and CSS/HTML Skills. Created database search-engine websites, real-estate information and listing sites, and e-commerce sites. Graphic design of headers and templates. Photo retouching and enhancement for the web.
NORTH IDAHO COLLEGE/ LEWIS-CLARK STATE COLLEGE; Coeur d'Alene , ID 09/03-Present
Web Designer/Developer Internship. Designed and developed dynamic student tutorial websites using Macromedia Dreamweaver and Flash and HTML Skills. Created database search-engine websites using Excel, JavaScript and HTML coding.
Computer Lab Consultant Work study . Assisted other students with computer tasks and applications including Word, Excel, Access, Internet Explorer and printing. Checked students in and out of computer lab. Opening and closing duties.
COLDWATER CREEK; Coeur d'Alene, ID 02/02-02/03
Customer Service Representative / Product Specialist / Retail Store Assistant Web/Phone Orders - Using public relations, customer service and marketing skills, assisted customers in selecting and purchasing items using product knowledge. In addition, provided telephone assistance to Retail outlets nationwide. Selected to perform Calling Projects to customers, authorized to issue gift coupons.
THE COEUR D'ALENE PRESS; Coeur d'Alene , ID 10/01-02/02
Account Executive – Inside Sales. Made cold calls to a variety of businesses, presented advertising options, promotions , and packages. Followed up using persuasive sales skills resulting in repeat and referral business. Obtained customers information, sketched pictures, and wrote up advertising copy. Transferred information and ideas to Art Department for final copy. In charge of receiving final customer approval and turning advertisements over to composing department.
DAKOTAH DIRECT, LLC; Coeur d'Alene, ID 05/99-10/01
Customer Service Representative / Assistant Team Leader – Inbound Call Center – [Sears / SBC-Ameritech] Accepted existing Sears Customer calls, assisted with activation of credit cards. Assisted Ameritech customers with add-ons (Caller ID, Call Waiting etc.) Upsells required. Collected daily sales numbers and entered into database. Trained newly hired CSRs.
THE COEUR D'ALENE RESORT; Coeur d'Alene , ID 1996-1999
Security/Parking Attendant/Cashier/Valet/Bellman/Limo Driver Patrolled entire circumference of the Resort to ensure security. Greeted cars entering parking garage, and acted as cashier, collecting fees upon departure. As valet, parked guests vehicles. On as-needed basis removed guests luggage, loaded on carts, and exported to correct room locations.
HASTINGS BOOKS MUSIC VIDEO; Spokane , WA 1991-1995